Safeguarding Adults
Last Updated: 15th February 2026
Safeguarding Matters
Safeguarding means protecting an adult’s right to live safely, free from abuse and neglect. We take safeguarding concerns seriously and act promptly based on the level of risk.
If Someone is in Immediate Danger
Call emergency services immediately.
If You are Worried About an Adult’s Safety
You can raise safeguarding concerns in two ways:
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Contact the local authority safeguarding route for Dorset (recommended for urgent or high-risk concerns)
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Contact us directly so we can take immediate internal action and escalate appropriately
Report a Safeguarding Concern to Us
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Phone: 0130 583 1722
What to include (if you can):
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Who you are worried about
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What you have seen or heard
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When and where it happened
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Whether there is immediate risk
What We Do When a Safeguarding Concern is Raised
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Listen and take the concern seriously
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Act promptly based on risk
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Record the concern appropriately
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Escalate using the local safeguarding route when required
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Cooperate with safeguarding enquiries and investigations
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Take internal actions needed to protect safety
Examples of Safeguarding Concerns
Safeguarding concerns can include:
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Physical abuse
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Emotional or psychological abuse
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Sexual abuse
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Financial abuse
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Neglect or acts of omission
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Discriminatory abuse
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Organisational abuse
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Domestic abuse
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Self-neglect
For Staff and Applicants
If you are worried about unsafe practice, you can raise concerns to the Registered Manager via inquiry@serenitycarecirclelimited.co.uk
Concerns will be taken seriously.