Accessibility Statement
Last Updated: 15th February 2026
Our Commitment
We want as many people as possible to be able to use our website, including people who use assistive technologies such as screen readers, speech recognition software, or keyboard-only navigation.
What You Should Be Able to Do
We aim to ensure you can:
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Navigate using a keyboard
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Zoom in up to 200% without the layout breaking
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Read content with clear contrast and spacing
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Use the website with common assistive technologies
Known Issues
We are continuing to improve accessibility. If you find any part of the website difficult to use, tell us and we will respond.
Request Information in Another Format
If you need website information in another format (for example large print or a simpler version), contact:
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Phone: 0130 583 1722
Report an Accessibility Problem
Email privacy@serenitycarecirclelimited.co.uk and include:
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The page name or link
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What you were trying to do
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What device and browser you used
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What went wrong
What We Will Do
We will acknowledge your message and take reasonable steps to provide the information you need or fix the issue.